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TAPI Driver

The Allworx TAPI TSP (Telephony Service Provider) Driver transforms your Windows-based PC into a communications powerhouse. The Allworx TAPI TSP Driver allows for the following enhancements on 3rd party applications that support these specific features.

Key Features

  • Support for Multiple Calls: applications that allow for simultaneous multiple calls are supported
  • Outbound Calling: including placing outbound calls and dialing additional digits on active calls (e.g. at an auto attendant or entering a PIN code)
  • Inbound Calling: including answering or receiving prompts and caller information on inbound calls
  • Support for Caller ID: including automatic display of contact information
  • Transfer Call: support for both blind and attended transfers
  • Park Call: support for parking and retrieving parked calls
  • Hold and Un-Hold Call: easily place an active call on hold or un-hold, depending on application
  • Available as an option with no license fee once the Allworx Call Assistant License Key has been purchased

Note:

  1. Not all features may be supported by a TAPI-compliant application. Consult your application’s documentation for TAPI feature support (see the Allworx TSP Installation Guide for details on configuring the Allworx TSP driver)
  2. TAPI TSP 2.0 Driver is compatible with Microsoft Windows XP Workstation (32-bit), Windows Vista (32-bit), and Windows 2000
  3. TAPI TSP 2.1 Driver is compatible with Microsoft Windows Vista (64-bit) and Windows 7 Pro (64-bit).
  4. Requires Allworx Call Assistant License Key